Ianotimelord wrote:I have bought sets and the quality has been fine, after I have checked several figures out. Trouble is, people put up with it. Tv21 even said like twisted eye stalks, neck rings on Daleks are acceptable as we can rectify them. No, we should not have to. I said on another thread that a friend had a problem with Biff bang pow figure, he contacted them, they apoligised, assured everything gets checked and have sent out a replacement free of charge. Underground toys said to me recently, when I told them about a problem with the 7th Doctors Tardis, "As you didn't get it directly from us, go back to where you bought it".
I just emailed UT telling them the difference in customer service.
KarenGillanFan wrote:Well, they have done quite a fair few story sets, e.g. Keeper of Traken sets, Davros sets, etc.
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