I've had a bit of an issue with both of my Season 12 4th Doctor figures. My first figure (which was one all the way from Wave 1, with a crushed and cut plastic card) had an issue with his neck, in that the peg came loose and sunk down into his body. I assumed that this was a one-off issue with the figure, so I ordered a second one. This one was from the rerelease a few years ago, in the diamond-shaped packaging. Well, after swapping the heads around once or twice, the same problem occurred.
Is this an issue with all the Season 12 4th Doctor figures, or did I just get unlucky twice in a row? Also, is there any way to go about fixing this without completely dismantling the figure? I've never had much success with those methods, and usually end up ruining the softer plastics (coats, shirt-pieces, etc) in the process.